Electrical Service Questions, Answered
Quick answers about estimates, emergency calls, service areas and the electrical work Cox Electric provides.
Does Cox Electric offer free estimates?
Yes. Cox Electric offers free estimates for planned electrical work and projects. For urgent or after-hours emergency service, call directly so the immediate situation can be discussed.
Is emergency electrical service available after normal business hours?
Yes. Cox Electric offers 24-hour emergency service available. After-hours charges apply.
What are Cox Electric’s regular business hours?
Regular business hours are Mon–Fri: 7:00 AM–5:00 PM. Saturday-Sunday: Closed. Emergency service is available when needed.
What areas does Cox Electric serve?
Cox Electric serves Brookhaven, Wesson, Monticello, McComb and surrounding Mississippi communities, plus Baton Rouge, Prairieville, Denham Springs, Gonzales, Zachary and surrounding South Louisiana communities.
Do I have to be inside Brookhaven or Baton Rouge city limits to request service?
No. Cox Electric serves surrounding communities as well. Availability depends on project type, scheduling and travel requirements, so customers outside the primary cities should send the project location or call to confirm service availability.
Does Cox Electric work on both homes and businesses?
Yes. Services include residential and commercial electrical troubleshooting, repairs, lighting, panels, maintenance, new construction and other electrical projects.
Can Cox Electric install a Level 2 EV charger?
Yes. Cox Electric installs Level 2 EV charging equipment for homes and commercial properties. Existing panel and circuit capacity are evaluated as part of planning a safe installation.
Can Cox Electric replace or upgrade an electrical panel?
Yes. Cox Electric provides electrical panel troubleshooting, repair, replacement and upgrades for aging equipment, increased electrical loads, renovations and EV charging needs.
Does Cox Electric handle new construction wiring?
Yes. Cox Electric provides electrical work for new homes, workshops and commercial projects, including panels, branch circuits, lighting, outlets, HVAC connections and power-pole or service equipment when required.
What information should I include with an estimate request?
Include your name, phone and email, the type of electrical service needed, the project city or area, and a short description of the problem or planned work. Clear project details help Cox Electric understand the request before following up.
What happens after I request an estimate?
Cox Electric will review the project or service issue, follow up for any needed details, evaluate the electrical work and provide an estimate before approved work begins.